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Quality products with hassle-free replacements
Last Updated: December 2025
Colonel's Pickle by Ridhwika Agro Organics is committed to providing high-quality, hygienically packed food products. Due to the nature of consumable goods, please read this policy carefully before placing an order.
Pickles, oils, and masala products are consumable goods. We do not accept returns once the seal is broken. In case of damaged or wrong product received, please WhatsApp us a photo within 48 hours of delivery at +91 9350406289. We will arrange a replacement or full refund at our discretion.
All food and consumable products sold on our website are non-returnable once delivered, due to hygiene and safety reasons, except in the following cases:
If a customer receives a wrong, damaged, or defective product, the issue must be reported within 48 hours of delivery.
Customers may contact us via:
📞 Helpline: +91 9350406289
📧 Email: colonelspickle.ridhwika@gmail.com
The customer must provide:
Note: Requests without proper photographic or video evidence may be rejected.
After verification of the submitted proof, the complaint will be reviewed.
✓ If the product is available, a replacement product will be dispatched free of cost.
✓ If the product is not available, a full refund will be processed.
Refunds will be issued to the original payment method within 7–10 working days after approval.
• Orders can be cancelled only before dispatch
• Once dispatched, cancellations will not be accepted
• Shipping charges are non-refundable
• In case of an error from Colonel's Pickle by Ridhwika Agro Organics, shipping costs will be borne by the company
Colonel's Pickle by Ridhwika Agro Organics reserves the right to:
Colonel's Pickle by Ridhwika Agro Organics
📍 B-6/374, Vaishali Nagar, Jaipur, Rajasthan - 302020
📧 Email: colonelspickle.ridhwika@gmail.com
📞 Phone: +91 9717243306, +91 9416845689, +91 9350406289
🌐 Website: colonelspicklebyridhwika.com